Cultivating Human Resources and Advancing Women in Hospitality


When Karen DiFulgo first took on a career in human resources management, it was called “personnel administration.” Now a senior vice president and chief people officer at Benchmark Hospitality, DiFulgo is on the front lines of the effort attract and retain the best and brightest in a tight labor market. As she told LODGING, information and networking events—like the American Hotel and Lodging Association (AHLA)’s ForWard conference focused on women advancing hospitality—offer her the chance not only to “give back” to the industry and raise up its women, but to also identify and meet the kind of promising candidates she’s always seeking.